Privacy Policy For Our Water Restoration Company
Welcome to the Privacy Policy of Riverside Water Restoration Experts. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, riversiderestorationpros.com, and use our services.
Information We Collect
Personal Information
When you contact us, request services, or fill out a form on our website, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information (if applicable)
Non-Personal Information
We may also collect non-personal information about your interaction with our website. This includes:
- IP Address
- Browser Type
- Pages Visited
- Time and Date of Visits
- Referring URL
Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us understand how you use our site. You can control the use of cookies through your browser settings.
How We Use Your Information
Service Provision
We may use your personal information to:
- Provide and manage our water damage restoration, fire damage restoration, and mold remediation services.
- Communicate with you regarding your inquiries or service requests.
- Process payments for services rendered.
Marketing
With your consent, we may use your information to send you promotional materials and updates about our services. You can opt out of these communications at any time.
Improvement of Services
We may analyze the information we collect to improve our website and services. This includes:
- Understanding customer preferences.
- Identifying trends and patterns in service usage.
- Enhancing user experience on our website.
Sharing Your Information
Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our website and delivering our services. These providers are obligated to protect your information and may only use it for the purposes specified by us.
Legal Compliance
We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
Data Security
Security Measures
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our security practices include:
- Encryption of sensitive information.
- Regular security assessments.
- Restricting access to your personal information to authorized personnel only.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
Your Rights
Access to Information
You have the right to request access to the personal information we hold about you. If you would like to access this information, please contact us using the information provided below.
Correction of Information
If you believe that your personal information is inaccurate or incomplete, you have the right to request correction. We will take reasonable steps to verify your identity before making any changes.
Deletion of Information
You have the right to request the deletion of your personal information. However, we may be required to retain certain information to comply with legal obligations.
Opt-Out Rights
You can opt out of receiving promotional communications from us at any time. Instructions for opting out will be included in our communications.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Riverside Water Restoration Experts
Location: 2220 Eastridge Ave STE S, Riverside, CA 92507, United States
Website: riversiderestorationpros.com